Accessibility

At NewCloths, we are committed to ensuring that our website is accessible to all individuals, regardless of their abilities or disabilities. We believe that everyone should have equal access to the exciting fashion and shopping experiences that we offer, and we strive to make our website as accessible and user-friendly as possible.

Our goal is to provide an online shopping experience that meets the diverse needs of our customers. Whether you're navigating our site with a keyboard, screen reader, or any other assistive technology, we aim to ensure that our site is fully accessible and functional for everyone.

Our Commitment to Accessibility

  • Web Accessibility Standards: We are continuously working to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, which ensures that our website is accessible to individuals with a wide range of disabilities. This includes improving the site’s visual, auditory, and navigational elements to enhance your online shopping experience.

  • Responsive Design: Our website is designed to be fully responsive, meaning it will adjust to different screen sizes and devices. Whether you’re browsing on a desktop, tablet, or mobile, we strive to ensure the site remains user-friendly and easy to navigate.

  • Keyboard Navigation: We ensure that all interactive elements of our website can be accessed and used through keyboard navigation, making it easier for individuals who rely on keyboards rather than a mouse to shop with us.

  • Screen Reader Compatibility: For customers with visual impairments who use screen readers, we’ve optimized our website to be compatible with screen reading tools, allowing them to fully engage with the content and shop seamlessly.

Features We’ve Implemented

  • Alt Text for Images: All important images on our website have descriptive alt text that provides context for users with visual impairments, ensuring they can understand the content and products displayed.

  • Clear Text and Contrast: We have ensured that all text on our website is legible with sufficient contrast against the background. This is designed to support individuals with visual impairments, as well as those with color vision deficiencies.

  • Accessible Forms: Our checkout and contact forms are designed to be accessible to individuals using assistive technology, including the use of appropriate labeling and error messaging to help guide users through the process.

  • Accessible Links: Links on our website are clearly identifiable, with distinct focus indicators, to make it easy for users to navigate through the site using keyboard shortcuts or screen readers.

  • Video and Audio: We provide transcripts and captions for any video or audio content featured on our website, ensuring that customers with hearing impairments can access and understand all multimedia elements.

Feedback and Assistance

We recognize that accessibility is an ongoing journey and are always looking for ways to improve. If you have any difficulty accessing any part of our website or have suggestions for further improvement, we would love to hear from you.

Please feel free to contact us at:

Email: info@newcloths.shop
Phone: (281) 970 3300
Address: 3826 Point Loma Ave, San Diego, CA 92106, united states

Our customer service team is ready to assist you with any accessibility needs you may have, including helping with placing an order over the phone or assisting you with website navigation.

Third-Party Accessibility

While we strive to make our website as accessible as possible, some third-party services we use (e.g., payment processors, chat tools, or social media links) may not yet meet the same accessibility standards. We are working with these partners to ensure their services are also accessible to all users.

Accessibility Statement Updates

We are committed to continuous improvement of our website’s accessibility. As part of our dedication to this cause, we will update this statement periodically to reflect the changes we make to enhance accessibility and the overall user experience.

Thank you for choosing NewCloths, and we look forward to providing you with an accessible and enjoyable shopping experience.